I have signed up with Rise Marketing. What’s next?
Congratulations! You are ready to grow your business. We’re a friendly team of talented individuals, all aimed at one common goal: your business’s success!
How to Reach Us
There are two ways to connect with our team. No matter whom you’re wanting to touch base with, all of us are looped into both.
Call or Text: 530.208.9977
Email: info@risemarketingcorp.com
- Sending us a text is the most efficient way to reach us and start a conversation. If you call and we don’t answer, please leave a VM and we’ll get back to you within 24 hours.
- We work normal working hours on weekdays, so feel free to connect. Normally we respond within an hour, but if you don’t receive a response within 24 hours you have permission to bug us.
- On the weekend/holidays we are monitoring phones and email for emergencies, so only expect a response from us during those times if it’s a special occasion.
Important To-Do’s
- Get onboarding forms completed in a timely manner. If you haven’t already received your onboarding forms please contact us ASAP.
- Please commit to a 24-hour response time to our messages. We care about your business, and want to see your business grow quickly. We can’t do this without your help, so please get back to us asap.
- We encourage our clients to get quality Google Reviews. New reviews show relevance and activity. Review ratings and counts are both vital parts of convincing leads one step further along their journey to becoming a customer of yours.
- Please give us access to all things we are asking for. Articles on how to give us access are below.
To-NOT-Dos
- Don’t touch the GBP! Please do not change any major setting in your GBP listing. This needs to be done with great care and intention, and Google is one flick of the wrist away from suspending your account. So please notify us before you make any changes to your GBP account. GBP posts and responding to reviews are acceptable actions that you can perform without our consent.
- Don’t touch the Google Ads campaign settings! It is always preferable and highly recommended that we discuss this first. Our dedicated Google Ads team is here for you – we always try to be as responsive and accommodating as possible. We understand the urge to tweak things and make them potentially better/faster but if our team is not aware, and your actions result in poor ad performance or skewed data, it will be harder and may take a lot of time to reverse the issue(s) and restore lead generation to an acceptable level.
Account Access & Support Articles
Below are some resources that should help you with the different accounts that we need access to. These will be asked for in your onboarding forms, so get your credentials ready:
- How to grant us access to your Google Business Profile (GBP): *Please grant access to info@risemarketingcorp.com View Article Here >>
- How to start a Domain Name Transfer:
- How to transfer a business email subscription from the reseller back to Google or Microsoft:
- Google Workspace Transfers >>
- Microsoft 365 Transfers >>